Book orders placed directly with Heinrich Kümmerle can be returned to us within 18 months. The return must be preceded by a return request to Heinrich Kümmerle with the reference data.
Please provide the following reference data: invoice number, invoice date, discount. You will receive a return authorization via email. Please enclose this return authorization with your return. Please return to the address below.
Approved remissions will be credited with the original purchase conditions, provided the titles are in perfect and resalable condition. Own price stickers must be removed.
The sender bears the shipping costs for returns. If the delivery was wrong or if the goods were delivered damaged, Heinrich Kümmerle will bear the shipping costs.
Your contact person: Heinrich Kümmerle